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Ratifio vs DocuSign

DocuSign is a signing tool. Ratifio is signing infrastructure for regulated industries.

DocuSign dominates general-purpose e-signatures, but its compliance capabilities are bolted on — available only on the highest tiers, configured through enterprise sales, and documented in PDFs you have to request from your account manager. Ratifio was built from day one for organisations where a regulator can ask 'prove this signature is valid' and you need an answer that's more robust than 'here's a certificate of completion'.

Two different approaches

Ratifio

Signing infrastructure purpose-built for regulated industries

DocuSign

Enterprise Agreement Cloud for every kind of agreement

Feature-by-feature comparison

Feature
Ratifio
DocuSign
Audit trail depth
Per-event: IP, UA, consent text, document hash
Certificate of completion (summary)
Document integrity
SHA-256 hash at upload, immutable
Tamper-evident seal (proprietary)
Standard retention
7 years (2,555 days)
Varies by plan, typically 1 year
Data residency
UK default, EU/multi-region on Enterprise
Configurable (enterprise sales required)
Compliance focus
FCA, SRA, CQC, ICO — built for regulators
General compliance (SOC 2, ISO 27001)
Pricing model
Flat per-workspace
Per-user (£25-£40/user/month)
Implementation
Days to weeks
Weeks to months (enterprise onboarding)
API access
All plans
API plan (custom pricing)
Third-party tracking on signing page
None — zero tracking scripts
DocuSign analytics and cross-sell prompts
Legal validity
eIDAS, ESIGN, UK law
eIDAS, ESIGN, UK law

Pricing: Ratifio vs DocuSign

DocuSign pricing typically requires annual commitments and per-user fees. Here's what Ratifio offers instead.

Compliance

£149 /per month

For regulated teams getting started with e-signatures

  • 500 documents per month
  • Unlimited signers
  • Full audit trail with certificates
  • 7-year document retention

Enterprise

£399 /per month

For organisations with regulatory reporting obligations

  • Unlimited documents
  • Unlimited signers
  • Full audit trail with signed certificates
  • Configurable retention (1-10+ years)

Regulated

Custom

For financial services, healthcare, and government

  • Everything in Enterprise
  • Dedicated tenancy
  • Custom data residency (UK, EU, multi-region)
  • Extended retention (10+ years)

See full pricing →

Why teams switch from DocuSign

Chain of custody, end to end

Every action is logged with IP address, user agent, ISO 8601 timestamp, and document hash. Consent text recorded verbatim. Not a summary — the actual evidence trail your regulator expects.

7-year retention, standard

Financial regulators expect 7 years. Healthcare expects 8-10. Ratifio stores documents and audit trails for the full retention period with immutable logs and automated retention management.

Tamper-proof by design

SHA-256 hash at upload, recorded before signing begins. Any modification to the document after upload is cryptographically detectable. This isn't a feature — it's the architecture.

Your infrastructure, your rules

REST API, webhooks, bulk operations, and white-label embedding. Ratifio fits into your existing compliance stack. Integrate with your GRC platform, case management system, or internal workflow.

The bottom line

DocuSign works for general business signing. When your regulator asks for evidence — specific IP addresses, exact consent text, cryptographic proof of document integrity — you need infrastructure that was designed for that question from the start. That's Ratifio.

Request a compliance review

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